Please read the following terms and conditions carefully before using our online ordering system provided by Jean’s Kitchen. These Terms govern your use of the Service and constitute a legally binding agreement between you and the Restaurant.
- Acceptance of Terms: By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
- Online Ordering: The Service enables you to place food orders online for pickup or delivery from our Restaurant. Orders are subject to availability and acceptance by the Restaurant.
- Account Registration: To use the Service, you may need to create an account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
- Ordering Process for Menu Items and Prices: The Restaurant reserves the right to modify the menu items, descriptions, and prices without prior notice.
- Order Accuracy: It is your responsibility to provide accurate order details, including the desired items, quantities, and any special instructions.
- Confirmation and Acceptance: After placing an order, you will receive an email or confirmation message confirming the details of your order. The Restaurant reserves the right to reject or cancel any order.
- Pricing and Charges: Prices listed on the Service are in the local currency and are inclusive of applicable taxes and fees. Additional charges may apply for delivery, gratuity, or special requests.
- Payment Methods: The Service accepts various payment methods, such as credit cards, debit cards, or online payment platforms. By providing payment information, you authorize the Restaurant to charge the specified amount for your order.
- Delivery: The Restaurant will make reasonable efforts to deliver orders within the specified timeframe. Delivery availability may vary based on your location.
- Pickup: If you choose the pickup option, your order will be prepared and made available for collection at the designated pickup location of the Restaurant.
- Order Modifications: Once an order is placed, modifications or cancellations may not be possible. Please contact the Restaurant directly for any concerns.
- Refunds: Refunds, if applicable, will be processed according to the Restaurant’s refund policy. Please refer to the Restaurant’s website or contact them for more information.
- Use of Information: The Restaurant may collect and use personal information in accordance with its Privacy Policy. By using the Service, you consent to the Restaurant’s collection, use, and disclosure of your personal information as described in the Privacy Policy.
- Limitation of Liability: The Restaurant will not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of the Service, including but not limited to any errors, omissions, or inaccuracies in order details, delays, or interruptions in the Service.
- Termination: The Restaurant reserves the right to suspend or terminate the Service, your account, or access to the Service at any time, without prior notice, for any reason or no reason, including violation of these Terms.
- Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the South African government. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South African government.
- Modifications to Terms: Jean’s Kitchen reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting the revised Terms on the Service. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.
If you have any questions or concerns about these Terms, please contact Janine Davimes at (+27) 84 507 4819.
By using our online ordering system, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.